You must be 18 years of age or older to order our products:

What credit cards do you accept?
Currently we accept VISA, Mastercard, American Express and Discover credit card payments only through our online shopping cart. We can not process COD orders. 

What methods of payment are accepted?
Online:
The fastest, easiest way to order our products is through our online shopping cart. By ordering online, we are able to process your order quickly, and keep track of the status of your order in our databases. 95% of all orders placed before 10 AM PST Monday thru Friday with valid, approved credit card payments will ship the same day they are received. All other credit card orders will ship within 1-3 business days on average. Please note that although most orders ship within 24 hours, we reserve the right to ship orders in 1-3 business days from the date that payment is finalized.

Online check payments typically ship in 7-10 business days.

Orders delayed due to payment failure, changes requested by the customer, incomplete/incorrect shipping address or back ordered items will not be eligible for a partial shipping refund.

Mail:
To order by mail, use our online shopping cart to select items. Proceed to the checkout area choosing "Money Order", and provide the required information. You will be given the opportunity to preview and print your order. Print out your order and mail it to us with a money order (we do not accept cash or personal checks) or your credit card information to:

Citouch, Inc.
1245 Colonial Rd
Hewlett, NY 11557

Fax:
To order by fax, follow the instructions above for ordering by mail. If you wish to order by credit card, please include your credit card information on the fax. If you choose to pay by check or money order, please send the printed order along with your check or money order to the address above. We can not process an order without first receiving payment. 
1-270-477-0855

Refund/exchange policy

If you are dissatisfied with your selection for any reason within the first 30 days of purchase, you may return it for a store credit or exchange. We will, based on your preference, either replace the item free of charge (for defective products) or provide store credit in the amount of your original purchase (excluding shipping and handling).

To inquire about returning a product, contact us and provide your name, order ID and a brief description of the problem. We will send you complete instructions on how to return your package. Please be aware that we cannot accept return merchandise that arrives without an RMA number on the outside of the package. Store credits cannot be processed until we have received your returned merchandise.

Shipping charges will ONLY be refunded in cases where our error caused the return or the item is defective.

My Ordering Policy question has still not be answered, who can I contact?